Punjab Transparency and Accountability Commission Chief Commissioner holds important meeting with A. D. Cs. to ensure timely delivery of public services
A. D. Cs. will get boards installed at all service centers falling under their respective jurisdictions, on which the list of notified services will be available
By Amrit Pal Singh Sidhu
Chandigarh, January, 2025
Punjab Transparency and Accountability Commission Chief Commissioner V. K. Janjua held an important meeting with all Additional Deputy Commissioners (General) (A. D. Cs.) of Punjab to discuss the timely provision of services under the Punjab Transparency and Accountability Act.
P. B. T. R. A. C. Secretary Dr. Nayan Jassal was also present in this meeting.
Janjua highlighted the important role of Additional Deputy Commissioners as appellate authorities under the Act.
He said that citizens have full right to file appeals with the Additional Deputy Commissioner, who can also take suo motu notice against any designated officer who is found delaying or denying services.
He further emphasized that the Additional Deputy Commissioner also has the power to impose a fine of up to Rs. 5000 on the officers responsible for delaying services to the public.
A PowerPoint presentation was shared during the meeting, which explained how Additional Deputy Commissioners play a vital role in ensuring smooth access to government services at the district level.
V.K Janjua directed all Additional Deputy Commissioners to submit monthly reports to the Commission on the pending cases of all notified services in their respective districts.
In addition, the Additional Deputy Commissioners were also asked to submit monthly reports detailing the action taken by their office against the officers who failed to comply with the deadlines for providing services.
To ensure mass awareness among the citizens, V.K Janjua also directed the Additional Deputy Commissioners to put up boards at all the service centers, which would provide a list of all notified services along with the details of the employees and appellate officers nominated for each service.
This comprehensive approach aims to enhance transparency and accountability for smooth delivery of public services across Punjab, further strengthening the government’s commitment to effective governance.
